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Returns & Refund Policy

30-Day Money-Back Guarantee
We stand behind Odornil with a 30-day money-back guarantee. If you're not happy with your purchase for any reason, you can return it within 30 days of delivery for a full refund of the product price. We want you to feel confident giving Odornil a fair try.


Order Cancellations
You can cancel your order at any time before it ships. Once an order has shipped, it can no longer be cancelled — but you're still covered by our 30-day money-back guarantee and can return it for a full refund once it arrives.


How to Start a Return
To request a return, contact us at info@odornil.com within 30 days of delivery with your order number. We'll reply with simple return instructions and the return address. Please don't send items back before contacting us, as we won't be able to process an unannounced return.


Refunds
Once we receive your returned item, we'll process your refund to your original
payment method within 2-5 business days. You'll get an email confirmation when your refund has been issued. Depending on your bank, it may take a few additional days to appear on your statement.


Return Shipping
Customers are responsible for return shipping costs.


Subscription Orders
You can cancel or pause a subscription at any time before your next order ships,
directly from your account or by contacting us at info@odornil.com or the button. Once a subscription order has shipped, it follows the same policy above - it can't be cancelled, but it's covered by the 30-day money-back guarantee.


Questions?
If you have any questions about returns or refunds, reach out to us at info@odornil.com or the button below and we'll be glad to help.